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Training
Trainees are assigned to an experienced telecommunicator where they learn, first-hand, the skills necessary to be an emergency services telecommunicator. The typical trainee spends about nine weeks on a supervised training program where they rotate through all three shifts before being released to their permanent shift and continue to develop their skills.
All telecommunicators regularly receive continuing education in a varity of call-taking and dispatching topics. Some of these include CPR recertifications, EMD exercises and protocol application, assisting the suicidal caller, domestic violence calls, active shooter incidents, and many more.
Certifications
Each trainee receives certification in the use of the Missouri Uniform Law Enforcement System (MULES) from the Missouri State Highway Patrol and as a Public Safety Telecommunicator from APCO International. Trainees also become certified as Emergency Medical Dispatchers (EMDs) through the National Academies of Emergency Dispatch and obtain certification in Cardio Pulmonary Resuscitation (CPR).
Audrain County Joint Communications makes no claim of affiliation or association with the above organizations other than the use of their respective certification programs. All logos and/or trademarks belong to their respective owner(s) and are used here for information purposes only.
This page last updated on: January 17, 2010 at 12:28 pm
Audrain County E-911 Joint Communications
