Annual Statistics

Telephone Statistics

CALL TOTALS
	2009	2010	2011
911 Calls	7,860	8,055	9,133
Admin Calls	85,271	76,670	78,227
Outgoing Calls	20,616	16,765	16,297
Total	113,747	101,490	103,657

AVERAGE CALLS PER DAY
	2009	2010	2011
911 Calls	21.5	22.1	25.0
Admin Calls	233.6	210.1	214.3
Outgoing Calls	56.5	45.9	44.6
Total	311.6	278.1	283.9

CAD Incident Statistics

	2009		2010		2011
	Incidents	% of Total	Incidents	% of Total	Incidents	% of Total
EMS	2,291	5.1%	2,353	5.5%	2,501	5.8%
Fire	269	0.5%	280	0.6%	538	1.2%
Law Enforcement	40,896	90.3%	39,003	89.3%	38,044	88.3%
Miscellaneous	1,836	4.1%	2,029	4.6%	2,005	4.7%
Total	45,292		43,665		43,088

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